Feedier Customer Feedback Platform

There’s not a day that goes by that I’m not being presented
with a poll, survey, or asked for feedback. Unless I’m really
satisfied or upset with a brand, I typically just delete the
request and move on. Of course, every once in a while, I’m asked
for feedback and told that it would be so appreciated that I’ll
be rewarded.

Feedier is a feedback
platform that lets you collect feedback by rewarding your
customers. They get a unique gasified experience and you get the
valuable feedback that you’re looking for. The platform has been
recognized as one of the easiest to use!

Customer Feedback Platform

Feedier is a feature packed platform, and includes:

  • Template & Bot Creation – Use
    pre-defined templates or our creation bot to get ready within a
    couple of minutes, no hassle. Customize the logo, main color, cover
    image to get a perfect match for your organization. Make it yours
    by adding a custom domain, intro content, footer note and even
    change the language. You can even activate your carrier for a
    specific date range.
  • Engage with your customers – Send out
    customized emails to your own lists, send customized texts to phone
    numbers, insert a beautiful widget on your site or web app, or
    creates a printable PDF that you can ship along with your products
    to collect feedback.
  • Create 5 types of meaningful questions
    Feedier supports short text, NPS score®, slider, select and long
    text flexible question types. You can display relevant questions to
    the right users based on how satisfied they are, or create
    extensive question flows based on the user’s previous replies and
    a set of conditions you defined. Beautiful animated designs are
    available to create the best, gamified experiences.
  • Reward your users – Give away coupons and
    vouchers to encourage future purchases while controlling the
    winning probability. Send custom files such as exclusive content to
    your users along with the reward email they receive. Whether it is
    a license key, a special invite or any kind of custom message,
    Feedier will send it for you. You can also give away real money via
    Paypal by Feedier with a distribution limit and defined
  • Capture and
    collect user reviews and emails
    – Display a 5-star
    rating button only to satisfied and engaged users to any platform
    like Amazon. Display follow buttons on your favorite social
    networks at end of the feedback experience. Get new testimonials by
    detecting happy users and asking them to leave you a complete
    testimonial along with their email. Boost your newsletter list
    since emails are needed to get the reward.
  • Treat feedback uniquely – Feedier lets you
    get in touch with your customers directly through their email and
    your own CRM. A complete report is built for any feedback so you
    can understand any customer in one click. The rewards page let you
    access the list of distributed rewards so that you can get in touch
  • Powerful analytics – including device used,
    browser, time graph, answers, satisfaction, number of feedback
    entries, visits, best countries, average time, and NPS. A keyword
    explorer helps you explore all your answers by looking for specific
  • Administrative Tools – Export the feedback
    entries matching your dynamic filters to .CSV or .JSON in one
    click. Manage your team through different roles to get as many
    collaborators as needed working together. Receive notifications
    about what’s going on your Feedier account as well as detailed
    weekly reports.
  • Integrate Feedier – Feedier has a documented
    JSON REST API to let your developer integrate with your own
    platforms and tools. Build Zapier ZAPs with the Feedier triggers to
    do your own actions whenever you receive a feedback. Receive a JSON
    payload to your own webhook URL whenever a feedback is received
    with all its details.

Feedier Customer Feedback Analysis

And, for Martech Zone readers, here’s a 20% discount
 when you subscribe with the promo code

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Disclosure: I’m using our affiliate link for Feedier in this

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